Log in to Zova

If you haven't received a login email, please check your spam or junk.

If you're having trouble logging in, please follow these simple steps: 

Log in from iPhone or iPad:

  1. Tap Log in from the Start screen or within Settings then follow the prompts
  2. Tap and hold the 'Log in to Zova' button from your email
  3. Wait for the pop up to appear
  4. Select Open in "Zova" from the list

Link not working OR don't see 'Open in Zova' from the list? 

If you're using a third party mail app (e.g. Gmail) the login link may not work. Please follow these steps: 

  1. Tap and hold the 'Log in to Zova' button from your email
  2. Select 'Copy Link URL' or 'Copy' from the list
  3. Open Safari and paste the link. Tap 'Go'
  4. After the page loads, tap and hold 'Log in to Zova' 
  5. This time 'Open in Zova' should appear!
  6. Please tap 'Open Zova'

Still doesn't work?! Arrrghhh!

If you're tried everything and still can't login, it means App Links may be broken on your iPhone. The only way to fix this is to: 

  1. Delete Zova (be sure to keep Health data when prompted)
  2. Turn your iPhone off then on
  3. Reinstall Zova
  4. Open Zova and tap 'Log in'
  5. Enter your email
  6. Tap the link from within your email app

Log in from Apple TV:

  1. Make sure you have a Zova profile (you can only create one from Zova for iPhone)
  2. Enter your email address then tap 'Log in' (be sure to leave Zova on the 'Check your email' screen)
  3. Check your email from any device, then tap the 'Log in to Zova' button from your email
  4. If you're not immediately logged in, tap the 'Log in to Zova' button a second or third time

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